I received a broken or damaged product, what do I do ?
Please check all items on receipt of your order.
If you find that an item is faulty or damaged, please contact our Customer Service department on the Contact Us page.
Free delivery from €49
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3, 4 and 10 free payment
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For orders under €49, standard home delivery costs €6.90 and parcel delivery €4.90.
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Featured FAQs
- - How Do I create my customer account ?
- - What if I lost my password?
- - I received a broken or damaged product, what do I do ?
- - I did not receive my order, what can I do?
- - I live in a block of flats: can the courier go upstairs for the delivery?
- - Are Kadolis baby mattresses anti-suffocation?
- - Do your products emit dangerous VOCs?
