I received a broken or damaged product, what do I do ?
Please check all items on receipt of your order.
If you find that an item is faulty or damaged, please contact our Customer Service department on the Contact Us page.
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Free delivery from €49* - 3, 4 and 10 free payment
Free delivery on orders over €49. For orders under €49, standard home delivery costs €6.90 and parcel delivery €4.90. All returns are free within 30 days.
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Featured FAQs
- - How Do I create my customer account ?
- - What if I lost my password?
- - I received a broken or damaged product, what do I do ?
- - I did not receive my order, what can I do?
- - I live in a block of flats: can the courier go upstairs for the delivery?
- - Are Kadolis baby mattresses anti-suffocation?
- - Do your products emit dangerous VOCs?
