Our delivery services

Small parcel delivery

Relay point deliveryFree delivery on purchases over 49€

For orders under 49 €, €4.90 delivery charge

Shipment to the relay point of your choice (selected when confirming your order)

Delivery within 48 to 72 hours to your relay point

In Metropolitan France

Collection point: 14-day waiting period

Relais pickup: time limit 5 days

If the waiting period is exceeded, the parcel will be returned to the sender and a refund will be issued systematically (excluding postage costs).

Free return within 30 days

In Corsica

Colissimo / DPD delivery: for orders under 49 euros, delivery costs 6.90 euros

Delivery by colissimo / DPD : between 49 euros and 109 euros, free delivery

Delivery by colissimo / DPD: if order over 109 euros, delivery at 29.90 euros

Free returns for small items.

If the waiting period is exceeded, the parcel will be returned to the sender and a refund will be made systematically (excluding postage costs).

Colissimo home delivery with or without signatureFree delivery on purchases over 49€

In Metropolitan France

Home delivery within 48 to 72 hours

6.90 € delivery charge for orders under 49 €.

If the delivery period is exceeded (14 days), the parcel will be returned to the sender and a refund will be issued systematically (excluding postage costs).

Free return within 30 days

In Corsica

Colissimo / DPD delivery, for orders under 49 euros, delivery at 6.90 euros

Colissimo / DPD delivery, between 49 euros and 109 euros, free delivery

If the delivery time is exceeded, the parcel will be returned to the sender and a refund will be made systematically (excluding postage costs).

Delivery of mattresses and large items

Delivery of bulky items downstairs

In Metropolitan France

Free delivery for orders over 49 €

Delivery by appointment only, according to your availability (notification by sms and email)

You have 8 days to connect to the link received by email and text message and make your appointment.

If you make an appointment with our carrier, your presence is imperative.

However, if you are absent, you may be charged a no-show fee.

The driver is on his own and does not go upstairs

Delivery Monday to Friday from 8am to 6pm, no delivery at weekends

Delivery to a neighbour/concierge possible

Pick-up at the carrier's branch possible

Free return within 30 days

Delivery within 48 to 72 hours

In Corsica

Delivery with Geodis 80 €.

Return at your expense

Convenient home delivery (bulky items) room of choice

In Metropolitan France

Delivery charged according to the weight of your order (free for adult mattresses)

Delivery on the date of your choice, from Monday to Saturday morning with 2-hour delivery slots

2 delivery drivers present, so you don't have to carry anything

In the room of your choice, even upstairs

The deliverers can take back your packaging

Your old bedding can be taken back

Free return within 30 days Delivery time: 4 to 5 days

No delivery comfort in Corsica

International delivery

Germany, Austria, Belgium, Denmark, Spain, Netherlands, Luxembourg, Italy, and Portugal

Free delivery for purchases over €49

Delivery with telephone appointment scheduling

1 single delivery person and no delivery upstairs

Delivery from Monday to Friday from 8 am to 6 pm

Delivery time 3 to 5 days

Free return within 30 days except for Germany.

No departure for Italy from 8 to 23 August 2024.

Ireland, Bosnia, Bulgaria, Croatia, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Sweden

Starting from €9.90 with Colissimo signature

Starting from €9.90 with DPD delivery

Starting from €29.90 with Geodis delivery

Delivery with telephone appointment scheduling

1 single delivery person and no delivery upstairs

Delivery from Monday to Friday from 8 am to 6 pm

Return at your expense

Switzerland

Starting from €15.90

In addition, administrative fees apply, and duties and taxes are calculated on our website according to the following rates:

Small parcel shipment with Colissimo: 8% of the order amount

Medium parcel shipment with DPD: 15% of the order amount

Large parcel shipment: Heppner / Geodis: 30% of the order amount

Delivery with telephone appointment scheduling

1 single delivery person and no delivery upstairs

Delivery from Monday to Friday from 8 am to 6 pm

Return at your expense

In case of order cancellation once the package is in customs, return sender customs clearance fees will be passed on to you.

Finland, Norway, Iceland, Estonia, Latvia, Lithuania

Starting from €19.90 with Colissimo signature

Starting from €39.90 with DPD delivery

Starting from €79.90 with Geodis delivery

Delivery with telephone appointment scheduling

1 single delivery person and no delivery upstairs

Delivery from Monday to Friday from 8 am to 6 pm

Return at your expense

Cyprus, Albania, Greece, Romania, Montenegro, Lithuania

Starting from €19.90 with Colissimo signature

Starting from €39.90 with DPD delivery

Starting from €79.90 with Geodis delivery

Delivery with telephone appointment scheduling

1 single delivery person and no delivery upstairs

Delivery from Monday to Friday from 8 am to 6 pm

Return at your expense

Overseas Departments and Territories (DOM TOM)

Colissimo delivery: €15.90

DPD delivery: €89

No delivery of mattresses and bulky items possible

Return at your expense

Israel

Colissimo delivery: €19.90

DPD delivery: €39.90

Geodis delivery: €39.90

Delivery with telephone appointment scheduling

1 single delivery person and no delivery upstairs

Delivery from Monday to Friday from 8 am to 6 pm

Return at your expense

Algeria, Morocco, Tunisia, United Arab Emirates, Kuwait, Qatar, Turkey

Colissimo delivery: €19.90

DPD delivery: €29.90

Geodis delivery: €79.90

Delivery with telephone appointment scheduling

1 single delivery person and no delivery upstairs

Delivery from Monday to Friday from 8 am to 6 pm

Customs fees at your expense

Return at your expense

Mexico, Australia, Argentina, Brazil, Uruguay, Chile

Colissimo delivery: €39

DPD delivery: €129

No delivery of mattresses and bulky items possible

Delivery with telephone appointment scheduling

1 single delivery person and no delivery upstairs

Delivery from Monday to Friday from 8 am to 6 pm

Customs fees at your expense

Return at your expense

Canada

Please refer to our dedicated website for Canada: www.kadolis.ca

Delivery to another country

On request by e-mail only to [email protected] or in the form

Trade-in service

Service performed in the room of your choice

Pick up at the date of your choice, within 2 hours

2 drivers present, so that you don't have to carry anything.

In the division of your choice, even when walking on top of it

The product must be disassembled and protected.

However, if the product is not protected, we can provide packaging. Please contact our customer support service upon request.

Only in mainland France (except Corsica)

Total cost of mattress pick up service

Baby mattress 35€.

Child mattress 49€ 49

Mattress for adults 69€

Pick up service at the foot of the building

Pick up on the date of your choice, from the second to the sixth day of the week, from 8:00 am to 6:00 pm

1 single deliverer, who does not climb the stairs

The product must be disassembled

Product must be protected and repacked

Delivery only in mainland France (except Corsica)

Agec law Trade-in

This service is only available with our "comfort delivery" service

The return option must be ticked when you purchase the product. If you do not request this option at the time of purchase, the carrier will not be able to take back the old product.

This option must also be confirmed on the carrier's website when you make your web appointment.

The carrier who delivers your product will collect the old product from the same address at the time of delivery.

He will not be able to come to another address

The product must be similar to the product ordered

The product taken back must be disassembled into as many packages as the product delivered

Service only available in mainland France (excluding Corsica)