Good products, catastrophic delivery Kadolis does not warn that the mattresses are left at the entrance to the building. 58 kilos to assemble alone! Given the price, I expected a better service.

answer:

Hello, Thank you for your opinion, I'm really sorry about this delivery problem. Our site clearly states that the deliveryman never goes upstairs, we also offer a paid option to benefit from a paid delivery with delivery upstairs, within 2 hours, and return of packaging, Beautiful day, Florence, Kadolis

(5/5)

Very satisfied!

By Anne-Sophie C the 09-07-2023

We bought the cocolatex mattress in 200*90 for our son who has had the same mattress in a smaller size since he was born. We are still very satisfied with it! A good investment

(5/5)

Very satisfied

By Sonia G the 30-06-2023

Second mattress I've bought from Kadolis and I'm always satisfied. Very good quality mattress.

answer:

Hello, thank you for your review. We're delighted with your loyalty and renewed satisfaction with our products. Many thanks! The Kadolis team

(5/5)

Disappointed by communication

By Fatima M the 17-06-2023

I ordered a made-to-measure mattress and before paying for it I contacted customer service by chat to tell them that when I added the product to the basket there was another size that wasn't the one I wanted. The person who took care of me gave me the wrong information, telling me it was by default. So I put an end to my purchase. When I got home after ordering my bed. Surprise! It was the perfect mattress BUT in a different size. I reported my problem and the only solution was to order another one and send it back. In the end, I had to exchange the bed (again paying another shipping fee) and keep the mattress. In that sense, I was disappointed. The mattress is wonderful. But the communication service was terrible.

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