Review for "COCOLATEX® children's mattress"
Meeting our expectations
Comfortable and quality mattress. No surprise as we already had the same model but the size smaller for our daughter. Delivery on time and careful. Nothing to complain about
2ème achat
The materials seem to have evolved since our 1st purchase, but the quality seems to be there
Bon Matelas
The mattress is comfortable
Good mattress but lousy delivery service
The mattress is confirmed in every respect, and the second one for our little girl. But you absolutely must change delivery service (in Belgium anyway), Heppner has no sense of customer service. They only called us for a delivery appointment after a reminder from Kadolis, even though their website had been showing for 5 days that they had already called us. What's more, it was impossible to get a more precise time slot from them than between 8am and 6pm unless we paid extra. And when we asked them not to come between 1pm and 2pm, they rejected our request. Finally, the delivery driver left the mattress at the foot of the building, refusing to put it in the elevator 3 m away. In short, we won't be ordering again as long as it's delivered by Heppner.
Did not receive the mattress item
I didn't receive the article!
